Trust Exchange: What is the content library?
Overview
The content library is a central repository in Trust Exchange where you can add, maintain, and share your security documentation. Documents saved in the content library can be shared within your organization, maintained by adding new versions, and reused within security questionnaires. Instead of uploading the same document each time, you keep a central set of documents up to date and share them from one place.
What documents should I add to my content library?
Start with documents that are commonly requested by your prospects and customers, such as:
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ISO 27001 reports
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SOC reports
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Information security policies
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Penetration testing reports
Saving these to your content library makes it easy to publish them to a Trust Center and add them in response to future security questionnaire requests.
Get started with the content library
To start building your content library:
- Navigate to Trust Exchange > Content library in UpGuard's left-hand navigation panel.
- If you've responded to security questionnaires or other documentation requests in UpGuard before, you'll be prompted to review previously uploaded documents. Choose Review and add to see the list, decide which to add to your content library, and add more details if necessary.

- Drag and drop documents onto the Content Library page or use the Upload document button. You can upload more than one document at the same time.
- Add the document name and type, then select Upload document to add them to your content library.
Once a document is uploaded, you can:
- View its details in the Content properties view, including version history, internal notes and description, and usage history.
- Publish it to your Trust Page using the Access toggle.
- Return at any time to update, edit, or archive it.