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How to use Trust and Security pages in UpGuard
How to use Trust and Security pages in UpGuard

Learn How to use Trust and Security pages in UpGuard as part of your vendor risk assessments

Lisa Baldacchino avatar
Written by Lisa Baldacchino
Updated over a week ago

UpGuard stores trust and security pages against each organisation, to make it easier to source and access publicly available security information when performing vendor risk assessments. Trust and security pages can be added to an organization's profile in a number of ways:

  • UpGuard scans the public websites of our most highly-monitored vendors to identify relevant trust and security pages. These links are added to the corresponding organization's vendor profile and are visible to any organisation monitoring that vendor.

  • Any organisation that has a shared profile in UpGuard can add links to their own organization's profile to help other organisations assessing them in the UpGuard Platform (these links are then visible to any organisation monitoring that organization).

  • UpGuard Vendor Risk users can add links to the profile of any organization they are monitoring. These links are only visible to users within their own organization, for them to use in their vendor assessments.

In this article you will learn how to:

View and add comments to trust and security pages for an organisation you are monitoring

Trust and security pages for a specific vendor can be accessed by clicking through from the Vendor summary or by navigating to the Trust and security pages section of Additional evidence.

You can click on the URL to review the contents of the page and click through to add comments. This comments section could be used to record information relevant to assessing risk associated with that vendor based on the contents of the page.

Comments can be added to all links, irrespective of whether they have been added by UpGuard, users within the vendors organisation, or users within your own organisation.

Add and edit trust and security pages for an organisation you are monitoring

You can add new trust and security pages for an organization you are monitoring, as well as edit or delete any that have been added by users within your own organisation. Pages which have been added by UpGuard or added by users within the vendor organisation cannot be deleted or edited.

To add a new trust and security page, click Add Page from the Trust and security pages section within Additional evidence.

You can select a page category to help classify the page, and add URL, and comments. Comments can also be added later as described in the previous section.

To edit an existing link (which has been created by a user within your organisation), from the Trust and security pages section within Additional evidence, click the arrow to the right hand side if the relevant link, and then select Edit.

You can edit all fields for the selected link provided it has been created by a user within your organisation. Once you have updated the relevant fields, select Save Changes.

Use Trust & security pages as part of a vendor risk assessment

The evidence found in trust and security pages can be included in a vendor risk assessment. Reviewing information found on these pages can short-cut the assessment process and save time having to chase up a vendor for this information. To include trust and security pages as part of your risk assessment, select the relevant pages via the tick-box selection in Step 1 of your risk assessment, along with any other evidence you want to include.

If a trust and security page has been used as part of a completed risk assessment a snapshot of this page and associated comments will be recorded against that risk assessment to ensure it accurately reflects conditions at the time of the assessment.

Add and edit your own organisation's trust and security pages

If you have a shared profile, you can add new trust and security pages which will be visible to any organization monitoring you. You can also edit any of the pages added by UpGuard. To do this navigate to your shared profile and scroll down to the Trust and security pages section, and select Edit Pages.

Once you have made the changes and additions you want, select save changes to make these changes visible to users in other organizations.

Note that once you have edited a link it will be available to view across the UpGuard platform irrespective of whether you later unpublish your shared profile. If you want a link to be removed, you should edit /delete it via your shared profile as described in this section.

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