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How to set up notifications for Shared Profile changes
How to set up notifications for Shared Profile changes

Create custom notifications to alert you when a vendor you monitor creates or updates their Shared Profile.

Caitlin Postal avatar
Written by Caitlin Postal
Updated over a week ago

Create custom notifications to alert you when a vendor you monitor creates or updates their Shared Profile in UpGuard. In the Shared Profile, you can access any questionnaires or supporting documentation provided by your vendor.

Note: Only account administrators can create custom notifications. You can have multiple administrators for your account.

In this guide, you will create a custom notification that alerts you to any changes to the Shared Profile for vendors that you monitor. Once created, you must enable it for your account to receive any alerts.

Creating the custom notification

You can manage notifications from your Home screen. Click the Manage notifications button.

Screencapture of the Home page with the manage notifications button circled

Then select Configure custom notifications. This option is only available to administrators.

Screencapture of the header with the Configure custom notifications button

You will be redirected to the administrator settings for custom notifications.

Screencapture of the admin settings header with the Notifications tab selected

From this screen, you can search for specific notifications, access your existing notifications, and create new notifications.Press Create notification to load a modal for custom setup.

There are a variety of custom notification options, so select the relevant Shared Profile notification from the modal's dropdown. For Shared Profile, you want one of these options:

  • Vendor shared profile published

  • Vendor shared profile updated

You can optionally add conditional logic to limit notifications to particular tiers, labels, and portfolios.

Screencapture of the custom notification with the conditional logic options expanded

Setting conditional logic ensures that you receive notifications for the most relevant vendors.

Press Create notification to save the notification type. It will populate in your list of custom notifications, which will be available to all users in your instance.

Once you have created the custom notification, you must enable it for your account to receive alerts.

Enabling the custom notification

Custom notifications created by administrators will be available to any member of your organization's account. To receive this notification, it must be enabled.

Like standard notification types, custom notifications can be displayed in-app (on the home page) or sent via email. To configure these settings for a custom notification, use the Manage Notifications button from Home to open your notification settings.

Screencapture of the Home page with the manage notifications button circled

Custom notifications will appear alongside your other notification types. Navigate to the custom notification you created or search for it in the search field.

Screencapture of the Manage Notifications page with "Vendor shared profile" in the search field and one custom notification appearing as a result

Set the notification with the In app and Email options, which are turned off by default. Your changes will save automatically.

Custom notifications can also be used to trigger webhook integrations, which account administrators can configure via the Create Integration screen.

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