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The UpGuard Platform
Learn how UpGuard works and how to get the most out of it.
How to generate a Board summary report
What scoring system does UpGuard use for vulnerability severity?UpGuard uses CVSSv3 scores as the standard severity scoring system, and CVSSv2 when v3 scores are not available.
What are "provisional" risks?As part of the release process for risks that will affect scores, they are first added to the platform with no score impact.
Can I scan a sub-directory of a domain?If we scan example.com why don't we scan example.com/path as well?
Reporting in UpGuardFind out how to generate reports using the UpGuard platform.
How to create a custom report templateCreate a custom report template which will be added to the UpGuard Reports library for you and others in your organization
How to schedule a recurring reportAutomate your cybersecurity information review with recurring reports.
What are Security Ratings?UpGuard calculates a security rating through quantitative assessment of your external cybersecurity posture.
How are UpGuard's Security Ratings Calculated?UpGuard's security ratings are calculated through a proprietary algorithm based on large data collection.
How to calculate potential score changes with the remediation plannerEstimate changes to security ratings that will occur once remediation requests are resolved.
What services does UpGuard identify with port scanning?UpGuard scans for ports to identify open ports and services running on those ports.
How does UpGuard collect data for its security ratings?Learn how the data behind UpGuard's security ratings are collected.
How frequently does UpGuard scan websites?Learn about UpGuard's scanning frequency and how quickly we add updated data to the UpGuard platform.
Why do some risks appear as informational?Learn more about how UpGuard classifies risks and why some of our risks appear as informational.
Security Rating Improvement GuideTake action to improve your security rating and overall security posture.
Security Ratings FAQFrequently asked questions about UpGuard security ratings.
Changes to UpGuard risk categories and scoring August 2024
Microsoft Exchange vulnerabilities detectionCheck if your organization or vendors have been exposed to notable Microsoft Exchange vulnerabilities.
How does UpGuard detect sites at risk of subdomain takeover?UpGuard checks domains for DNS records that point to resources that are not in use and available for others to register.
What's the difference between using HSTS and doing a 301 redirect?Learn why you should use HSTS even if you have a 301 redirect from all HTTP pages to HTTPS
How to create a DMARC policyLearn about how to implement and manage your DMARC policy to resolve DMARC-related risks in the UpGuard platform.
Resolving "Domain was not found on the HSTS preload list" riskLearn how to resolve this risk to prevent vulnerabilities to man-in-the-middle attacks.
The HTTP Still Available CheckThis article covers the technical details, with examples, of why you might be failing the HTTP Still Available check.
How to remediate IP reputation risks
What are notifications in UpGuard?Notifications help you keep track of significant events and remind you to complete specific actions.
How to create custom notificationsUse custom notification types for in-app notifications, email notifications, webhook triggers, and any integrations.
How to set up a Slack integration in UpGuardHow to connect UpGuard to your Slack workspace and create an integration.
Using Liquid syntax to customize your integrationLearn how to use Liquid to create variable messaging within your UpGuard integrations
How to create an email integration in UpGuardSend notifications to any email address by setting up an UpGuard Email integration.
How to set up an integration in UpGuardLearn what integrations are available with UpGuard and how to set them up
How to set up a Jira Cloud integration with UpGuardLearn how to set up a Jira Cloud integration with your UpGuard account
What SSO solutions does UpGuard support?UpGuard supports SSO for any Identity Provider (IdP) using Security Assertion Markup Language (SAML) 2.0
What user permissions does UpGuard have?UpGuard offers granular user permissions to help you control access to your account.
How to add a userInvite a user and set their permissions in the UpGuard platform.
How to remove a userReview your user access on a regular cadence and remove users who no longer need access.
What is UpGuard’s audit log?Learn about UpGuard’s Audit Log and the events that are captured by it.
How to export your audit logLearn how to export your audit log from the UpGuard platform
How to create and manage custom rolesConfigure custom permissions with specific user roles and streamline your team's experience.
What is a limited user?Learn about limited read-only permissions
How to set up templatesHow to set up templates to customize your email notifications from the UpGuard platform
How to enable custom brandingLearn how to add your company branding to any external communications and vendor risk reports generated in UpGuard.
Sending outbound emails from a custom addressLearn how to set up your account to send emails from a custom email address, using your company domain.
What are recurring reports?Learn about how UpGuard can help automate your cybersecurity reporting
What is the maximum upload file size for UpGuard?Learn about the file upload limit in the UpGuard platform.
How does UpGuard determine the ownership of my or my vendor's domains?Learn how UpGuard determines ownership of a domain.
How to manage your labelsYou can use labels to organize your domains, IP addresses, and vendors. Follow this guide to add, update, customize, or remove labels.
How to manage your Home screenKeep track of updates and information for your account using the Home screen.
What browsers work with UpGuard?Learn about the browsers that are supported by the UpGuard platform
What is Incidents & News?UpGuard can help you stay on top of important security trends and news related your vendors with our security news feed.
UpGuard's password requirementsUpGuard requires unique and complex passwords for user accounts.
UpGuard Beta Tester programLearn about UpGuard's Beta Tester Program, what it is, and how to get involved.
AI Toolkit FAQsLearn more about UpGuard's AI Toolkit features.